"I highly value my partnership with Serent. Since day one of the investment, the team at Serent has been committed to our company culture and the values we stood for, all while helping us reach new levels of growth and innovation."
JOHN LONG
FOUNDER AND CO-CHAIRMAN, AVIONTÉ
Serent Investment Team
Kevin Frick
Partner
New Products / Service Launch
DESCRIPTION
Many of Avionté’s clients would call to ask payroll processing questions each month. These calls, while valuable to the customers, drained the company’s support function
ACTIONS
- Serent helped design the service offering and developed the initial go-to-market strategy
- Avionté developed a payroll service offering to sell to existing clients
OUTCOMES
New service on track to deliver significant contribution to Revenue and EBITDA in 2016