Serent Capital Invests in Finys to Boost Customer Value and Expand Capabilities

Serent Capital Invests in Finys to Boost Customer Value and Expand Capabilities

November 1, 2024

Finys, a leading provider of core insurance software solutions, announced that it has received an investment from Serent Capital, a growth-focused private equity firm. This marks a significant milestone for Finys, positioning the company to expand its offerings and continue delivering cutting-edge solutions to the evolving insurance market.

 

Founded in 2001, Finys has long been at the forefront of developing modern, flexible solutions that help insurance carriers streamline operations, improve efficiency, and drive innovation. Today, the Finys Suite offers end-to-end core system functionality, including policy administration, billing, claims management, and more, tailored specifically to the needs of property and casualty (P&C) insurers.

 

In addition to its industry-leading product suite, Finys maintains a Net Promoter Score (NPS) that is twice as high as its closest competitor, underscoring the company’s unwavering commitment to customer satisfaction and success.

 

This investment with Serent Capital will enable Finys to accelerate its innovation, scale its operations, and continue delivering the industry-leading service its customers have come to expect. With deep expertise in the insurance and insurtech space, Serent Capital is well-positioned to help Finys continue to evolve and meet the growing demands of the market.

 

Kurt Diederich, CEO of Finys, shared, “We are delighted to about our partnership with Serent Capital, which underscores the strength of our platform and the value we provide to our customers. As Finys continues to grow, our focus remains on delivering innovative solutions that help insurance carriers modernize and streamline their operations. Serent Capital shares our vision and values, and their support will enable us to enhance our products and services. Together, we will continue to innovate and better meet the evolving needs of our customers.”

 

Diederich’s continued leadership and involvement will remain instrumental in shaping the company’s future direction as Finys embarks on this next phase of growth.

 

Kevin Frick, Partner at Serent Capital, commented, “We’ve been deeply impressed by Finys’ strong fundamentals and their unwavering commitment to innovation and customer success. Finys has built a truly modern and comprehensive platform in the insurance technology space, and we’re honored to support them as they continue to deliver exceptional value to their customers while driving innovation and growth.”

 

By harnessing Serent’s deep insurance expertise and proven success in scaling software companies, Finys is poised to continue evolving and delivering even greater results for its customers. This investment positions Finys to navigate the industry’s unique challenges and further solidify its role as a leading provider in the insurance technology space.

Serent Capital invests in growing businesses that have developed compelling solutions that address their customers' needs. As those businesses grow and evolve, the opportunities and challenges that they face change with them. Principals at Serent Capital have firsthand experience at capturing those opportunities and navigating these difficulties through their experiences as CEOs, strategic advisors, and board members to successful growing businesses. By bringing its expertise and capital to bear, Serent seeks to help growing businesses thrive. Learn more about our portfolio companies.

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