Serent’s Growth Team specializes in helping technology-enabled businesses achieve their goals.

Gabby Wong, CEO of FranConnect, discusses how she built a culture of "fanatical customer experience" and worked with the Human Capital team to build out an effective hiring process.

Serent brought together experts in payments to make the payment facilitator a reality in a matter of months. “We brought a consultant in to work with us on the payments. And then Craig Foos, from Serent Capital, was very instrumental in working with my daughter Kellie, who was running our payments. They were able to build the payfac in just a few months. And probably the biggest game changer we had at Real Green was the opportunity to sell the new functionality with a new fixed pricing model. Customers love that new model because they know exactly what they’re going to pay. There’s no question.”