In a strategic industry leadership initiative, CallRevu, a premier entity in the automotive communication intelligence sector, has announced the acquisition of TotalCX, a leading call management platform and integrated hosted telephony solution. This integration is poised to bring about significant changes and provide great value to clients and stakeholders alike.
The acquisition is not just a testament to growth, but a strategic alignment of visions aimed at redefining industry benchmarks. “CallRevu and TotalCX share a common ethos focused on innovation, excellence, and unwavering commitment to customer satisfaction. This combination amplifies our capabilities, enabling us to deliver a comprehensive suite of solutions. By joining forces, we are not just aiming for additive benefits but a multiplicative impact, allowing us to provide our joint clients with only the best in technology and service,” said Ben Chodor, CEO of CallRevu.
The sentiment is echoed by Dexter Hopen, Partner at Serent Capital, “Bringing together TotalCX’s unique technology and talented team with CallRevu’s position as a market-leading automotive communications platform is an exciting new advancement. We look forward to partnering with these remarkable teams to accelerate innovation and drive superior value for customers.”
TotalCX’s Co-Founders, Jack Behar and Gary Graves, are both equally optimistic about the future with CallRevu. Jack Behar shared his enthusiasm, stating, “Joining forces with CallRevu marks a new chapter for us, filled with vast opportunities for growth. We are excited to elevate our offerings and bring added value to our clients.” Gary Graves echoed this sentiment, adding, “Coming together allows us to combine our strengths and promise our clients an even richer portfolio of innovative, first-to-market solutions to continue to set new industry standards.”
The acquisition is designed to leverage the complementary strengths of both companies, creating synergies that aim to enhance service delivery, expand product offerings, and foster innovation. With a reinforced position, CallRevu and TotalCX are set to deliver unparalleled value to their customers, setting a new standard for excellence in the industry.
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