Case studies

We actively engage with our portfolio companies to support them in the execution of key initiatives. Below are a few areas we have specifically been able to drive value for our portfolio

Business

New Products / Service Launch

"I highly value my partnership with Serent. Since day one of the investment, the team at Serent has been committed to our company culture and the values we stood for, all while helping us reach new levels of growth and innovation."

John Long, CEO Avionté

SERENT INVESTMENT TEAM

Description

Many of Avionté’s clients would call to ask payroll processing questions each month. These calls, while valuable to the customers, drained the company’s support function

Actions

  • Serent helped design the service offering and developed the initial go-to-market strategy
  • Avionté developed a payroll service offering to sell to existing clients
     

Outcomes

New service on track to deliver significant contribution to Revenue and EBITDA in 2016