Case studies

We actively engage with our portfolio companies to support them in the execution of key initiatives. Below are a few areas we have specifically been able to drive value for our portfolio

Business

New Market Entry

"By identifying the largest and most profitable markets we were able to use M&A as a tool to expand nationally"

Glen Laschober, CEO Cardon Outreach

SERENT INVESTMENT TEAM

Description

Cardon Outreach is a leading outsourced provider of revenue cycle management services, helping over 900 hospitals and clinics optimize revenue recovery for uninsured and underinsured patients. At the time of investment, Cardon was a strong regional player but had not been able to expand outside of its geographic footprint

Actions

  • Serent worked with the CEO to identify the most attractive markets and build a strategy for market entry
  • Serent helped support the business in acqusitions to enter the most attractive markets outside of their core geography

Outcomes

Cardon expanded into 46 states, including the largest market which it had not been in (California)