Case studies

We actively engage with our portfolio companies to support them in the execution of key initiatives. Below are a few areas we have specifically been able to drive value for our portfolio

Account

Comp Plan Design

"Serent's proven experience building and improving sales teams has helped Mercury set a strong foundation for continued growth."

Will Clemens, CEO Mercury Network

SERENT INVESTMENT TEAM

Description

Mercury Network is a leading provider of appraisal vendor management and workflow software to institutional lenders. Mercury’s sales organization had recently experienced high staff turnover and was falling short of targets.

Actions

  • Partnered with management to realign territory assignments and account targeting
  • Redesigned compensation plans to better align incentives with performance
  • Expanded the role played by supporting functions to enable higher performance from quota-carrying sales reps
  • Improved sales reporting and visibility

Outcomes

Pipeline quality and visibility have improved along with team performance against quota